A recent issue affected a number of portals on Figshare with intermittent website service unavailability. The problem was traced to a few servers that were temporarily unreachable. We are actively investigating why these servers became unresponsive in the first place and are implementing new monitoring and failover protocols to prevent this from happening again. We apologize for any inconvenience this may have caused. We are committed to providing a reliable service and appreciate your patience as we work to improve our systems.