Website intermittent downtime

Incident Report for figshare.com

Resolved

The Figshare website and all client portals suffered intermittent downtime during the 23:18 GMT - 00:02 GMT interval.
The issue was caused by an abnormal number of requests to the website from a few IP addresses in Australia, Germany, Austria and the USA.
The problem was fixed by blocking the offending IP addresses from accessing the Figshare website and client portals.
Posted Mar 26, 2025 - 01:00 EET