Intermittent errors in the downloader service

Incident Report for figshare.com

Resolved

This incident has been resolved.

Posted Dec 15, 2023 - 21:00 EET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2023 - 17:18 EET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 15, 2023 - 17:12 EET

Investigating

We are experiencing intermittent errors in our downloader service. We are investigating the issue.

Posted Dec 15, 2023 - 16:42 EET

This incident affected: Storage (Download).